Privacy Policy

HealthHub020 respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, make a booking, sign up for notifications, or purchase or redeem a gift card.

Who We Are

HealthHub020
Marius Bauerstraat 233A
1062 AK Amsterdam
The Netherlands

Email: Bookings@HealthHub020.nl
Phone: +31 (0)20 218 4244

Personal Data We Collect

Depending on how you use our website, we may collect personal data such as:

  • your name
  • email address
  • phone number
  • appointment or booking details
  • details you provide through contact or notification forms
  • gift card purchase or redemption details
  • payment-related information through payment providers
  • technical data such as IP address, browser type, device information, and website usage data

How We Collect Your Data

We collect personal data when you:

  • complete a contact form
  • make or request a booking
  • sign up for updates or notifications
  • purchase or use a gift card
  • contact us by email or phone
  • browse our website
 

Some information may also be collected automatically through cookies or similar technologies.

Why We Use Your Data

We use your personal data only where necessary, including to:

  • respond to your enquiries
  • manage bookings and appointments
  • send confirmations or service-related communications
  • process gift card purchases and redemptions
  • improve our website and services
  • comply with legal or administrative obligations
  • protect our business against misuse or fraud

Legal Basis for Processing

Where required under applicable data protection law, we process your personal data on one or more of the following legal grounds:

  • your consent
  • the performance of a contract or steps requested before entering into a contract
  • compliance with a legal obligation
  • our legitimate interests, provided these do not override your rights and freedoms

Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third parties where necessary to operate our business, such as:

  • website or hosting providers
  • booking software providers
  • payment service providers
  • email or communication service providers
  • technical support or analytics providers
 

We only share data where necessary and take reasonable steps to ensure that third parties handle it appropriately.

Data Retention

We keep personal data only for as long as necessary for the purpose for which it was collected, including to provide services, keep administrative records, meet legal obligations, and resolve disputes.

When data is no longer needed, we will delete or securely anonymize it where reasonably possible.

Cookies and Website Data

Our website may use cookies or similar technologies to improve functionality, understand website usage, and support performance or analytics.

Where required by law, we will ask for your consent before placing non-essential cookies on your device. You can also control cookies through your browser settings.

Your Rights

Depending on your location and applicable law, you may have the right to:

  • access your personal data
  • correct inaccurate data
  • request deletion of your data
  • restrict or object to certain processing
  • withdraw consent where processing is based on consent
  • request data portability
  • lodge a complaint with a supervisory authority
 

To exercise any of these rights, please contact us using the details below.

Data Security

We take reasonable technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no website or digital transmission can be guaranteed to be completely secure.

Third-Party Services

Our website may include third-party tools or links, such as booking systems, payment platforms, or embedded services. These third parties may process your data according to their own privacy policies.

We encourage you to review their policies where relevant.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page with the updated date.

Wellness

Treatments

Boutique gym

Pilates reformer & Yoga

As the services within HealthHub020 are offered by a variety of vendors, services can have different booking systems.